PUBLIC HEALTH WORKFORCE ACTIVATION
WORKFORCE ASSESSMENT

LESSONS LEARNED

• A County level representative (outside of the Public Health Jurisdiction) must be present throughout the process
• Scope the project by using a pilot survey


• Identify existing tools & resources (surveys, survey questions, etc)


• Analyze self-reported employee survey information to verify qualifications


• Coordinate the project timeline along side continuity planning


• Think of the project in phases and multi-year/long term maintenance


• Be realistic in the timeline for completing such a project


• Create FAQ for staff related to project and the assessment


• Surveys must include very detailed questions about clinical skills


• Communicate openly with staff about how the assessment will be used and the confidentiality of staff responses


• Factor in time needed for staff to participate in the assessment


• Consider organizing the surge response in both a team structure and by roles responsibilities


• Segment the approach into small tasks to work through one or two at a time


• Payroll and labor issues can demand a lot of attention


• Consider assessing your workforce by job classification, in addition to or, instead of a survey


• Identify the process that will be used to verify the self-reported information obtained from the survey


• Employee health and safety issues (such as immunization history and respiratory fit testing) are important considerations


• It is important to identify backups for the team leads


• Communicate with management about the staff assigned to teams
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